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Ticketping

Ticketping — Your Helpdesk, Inside Slack

About Ticketping

Ticketping is an AI-powered helpdesk that lives inside Slack. AI replies to customers instantly, syncs conversations across email and chat, and lets your team jump in when needed — all inside Slack. Perfect for lean, fast-moving teams.

🔗 Connect Slack — Ticketping instantly turns your Slack workspace into a support inbox.

💬 Add chat widget to your website — Customers can reach you from your site or via email.

🤖 AI handles FAQs — Common questions are answered automatically using your docs or knowledge base.

👩‍💻 Seamless handoff — When things get complex, your team continues the same thread — no tab switching.

🔁 Everything stays synced — Replies stay updated across Slack, chat widget, and email automatically.

The solution
Handle website chat, support email and web-form tickets inside Slack threads, with a dashboard for team and ticket administration.

Features

  • Website chat in Slack

  • Email-to-Slack support

  • API ticket creation

Details

Use cases
  • Answering website chat from Slack
  • Routing support email into Slack threads

Ticketping homepage

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Website performance

Independent mobile lab measurements and permanent weekly competition results from IndieTools Speed.

66GoodMobile Lighthouse

Last checked

Load time
1.71 s
FCP
4.43 s
LCP
6.30 s
CLS
0.029
TTFB
4 ms
TBT
65 ms
Speed index
4.43 s

Latest Performance Score: 66. Measured: October 13, 2026. Weekly Overall Rank: #455. Category Rank: #105 in Productivity. LCP: 6.30 s. Load Time: 1.71 s.

Overall rank · 2026-W41
#455
Up 335 places
Best overall rank
#455
0 top 10 finishes
Best category rank
#105
0 category wins
Latest change
+3 score
Best score 80 / 100

Website performance history

Inspect every successful mobile Lighthouse lab measurement by metric and date range.

Range

Latest score

66 / 100

Higher is better
10 measurements

Use the left and right arrow keys to inspect measurements. Use Home or End to jump to the first or last measurement. Press Escape to dismiss the chart tooltip.

Oct 6, 2026Oct 13, 2026

Weekly rank history

Track the product's finalized overall position on the IndieTools Speed leaderboard.

Range

MetricOverall rank

Latest rank

#455

Closer to #1 is better
2 weeks

Use the left and right arrow keys to inspect weeks. Use Home or End to jump to the first or last week. Press Escape to dismiss the chart tooltip.

Sep 28, 2026Oct 5, 2026

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