Ticketping

Your Helpdesk, Inside Slack

About Ticketping

Ticketping is an AI-powered helpdesk that lives inside Slack. AI replies to customers instantly, syncs conversations across email and chat, and lets your team jump in when needed β€” all inside Slack. Perfect for lean, fast-moving teams.

πŸ”— Connect Slack β€” Ticketping instantly turns your Slack workspace into a support inbox.

πŸ’¬ Add chat widget to your website β€” Customers can reach you from your site or via email.

πŸ€– AI handles FAQs β€” Common questions are answered automatically using your docs or knowledge base.

πŸ‘©β€πŸ’» Seamless handoff β€” When things get complex, your team continues the same thread β€” no tab switching.

πŸ” Everything stays synced β€” Replies stay updated across Slack, chat widget, and email automatically.

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