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Murphi.in
Murphi.in — Enterprise Secure Customer Communication for BFSI
About Murphi.in
Employees on Murphi message customers on WhatsApp — company-owned, auditable customer communication for BFSI.
- Who it is for
- finance and traders
- Problem it solves
- What everyone wants Customers want to message on the app they already use every day, get fast replies from employees on mobile or desktop, and enjoy a familiar, frictionless conversation experience. What compliance requires Compliance needs a full audit trail of every message and transaction, company ownership of conversation history — not the device — and instant access revocation the moment an employee exits.
- The solution
- What everyone wants Customers want to message on the app they already use every day, get fast replies from employees on mobile or desktop, and enjoy a familiar, frictionless conversation experience. What compliance requires Compliance needs a full audit trail of every message and transaction, company ownership of conversation history — not the device — and instant access revocation the moment an employee exits.
- What makes it unique
- Customers expect to reach relationship managers, advisors and service teams quickly — often through apps like WhatsApp. Institutions must still maintain control over data, records, access and compliance. Customers get the convenience of familiar channels. Employees get a modern experience across mobile, tablet and web. The organization gets centralized control, history, security and auditability. When an employee changes roles or leaves, access can be revoked while customer conversations and institutional knowledge remain with the company — not the individual.
Features
Customer relationships belong to your company—not an employee's device.
Customer conversations, documents and history remain with the institution. When an employee changes roles or leaves, access can be revoked while the company retains the complete customer relationship and communication history.
Every conversation. Every document. Fully auditable.
Maintain a centralized record of customer communications, messages and documents, giving compliance, risk and supervisory teams visibility without slowing customer engagement.
Revoke access instantly. Retain everything that matters.
Administrators can immediately revoke employee access while the organization retains customer conversations, documents and institutional history.
Turn customer conversations into enterprise intelligence.
Real-time visibility into customer engagement, communication volumes, response times, employee activity and team performance.
Turn WhatsApp conversations into organized customer service.
Bring customer queries into shared help-desk groups where authorized sales, service and support teams can assign, route and respond to conversations while maintaining complete customer history.
Can companies retain WhatsApp conversations after an employee leaves?
Yes. Administrators can revoke access while the organization retains customer conversation history. Murphi is also designed so workspace data on the employee device can be removed when access is revoked.
Details
- Platforms
- Web
- Pricing
- Paid
- Built for
finance and traders
- Building since
2021
Technology
Murphi.in product screenshot
1 / 1Website performance
Recorded mobile lab measurements and finalized weekly standings from IndieTools Speed.
84GoodMobile Lighthouse
Measured · UTC
- Load time
- 2.34 s
- FCP
- 1.05 s
- LCP
- 4.35 s
- CLS
- 0.003
- TTFB
- 262 ms
- TBT
- 79 ms
- Speed index
- 3.36 s
These stored lab observations describe controlled test runs. They are not real-user Core Web Vitals or a guarantee of search rankings. Weekly standings below remain attached to their finalized edition.
- Overall rank
- Not finalized
- Best overall rank
- Not finalized
- 0 top 10 finishes
- Best category rank
- Not finalized
- 0 category wins
- Latest change
- -15 score
- No finalized score yet
Method: psi-mobile-two-sample-mean-v1 · 2 samples per reading. Only readings with the same recorded method and sample count share a chart. Lab results can vary between runs.
Website performance history
Inspect every successful mobile Lighthouse lab measurement by metric and date range.
Range
Metric
Latest score
84 / 100
Higher is better
2 measurements
Use the left and right arrow keys to inspect measurements. Use Home or End to jump to the first or last measurement. Press Escape to dismiss the chart tooltip.
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